Contact information
Contact Us
Have a question about a painting, a custom request, or an existing order? The Solorart team is here to help with artwork inquiries, order updates, preview approval, shipping, returns, and privacy requests.
Get in Touch
Email: support@solorart.com
Physical Address: Wenquan International Villa, Jiaomei Town, Zhangzhou Taiwanese Investment Zone, Fujian Province 3637107 CN
Support Hours:
Monday–Friday, 9:00 AM–6:00 PM
Returns
Please do not send a return to our business address unless our customer care team has specifically authorized it for your return.
To request a return, please email support@solorart.com first. If your return is approved, we will provide the correct return address and written instructions.